Shipping & Delivery Policy

1. Express Pan-India Delivery

At Kuch Hatke, we partner with India's leading logistics providers including Delhivery, BlueDart, Shadowfax, and Xpressbees to ensure your orders reach you quickly and safely.

• Dispatch Time: Orders are dispatched from our Maharashtra fulfillment hub within 24 to 48 hours of confirmation.
• Standard Delivery Time: 2 to 4 business days for metro and tier-1 cities; 3 to 6 days for other regions.
• Shipping Charges: We offer FREE SHIPPING on all orders above ₹499! For orders below ₹499, a nominal shipping charge of ₹49 applies.

2. Real-Time WhatsApp & SMS Tracking

Once your order is picked up by our courier partner, you will automatically receive an SMS and WhatsApp alert with your Airway Bill (AWB) number and a direct live tracking link. You can also track your shipment anytime on our Track Order page.

3. Safe & Insured Transit

All parcels are packed using multi-layer protective bubble wrap and tamper-evident courier bags. If the outer packaging appears damaged or opened at the time of delivery, please refuse the delivery and inform us immediately on WhatsApp (+91 98765 43210).